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Error 500 Page

PeteTheDragon
Level 1: Joiner
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on ‎05-09-2023 00:40

on ‎05-09-2023 00:40

Trying to place an order for the last 2 hours, everytime I get to checkout and go to complete checkout I get an error 500 page.


Are there problems on the o2 site at the moment?


Have tried all browsers, Edge, Firefox and Chrome in both normal and incognito mode.


Have cleared all caches and cookies and still the same problems.

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PeteTheDragon
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on ‎05-09-2023 17:46

on ‎05-09-2023 17:46

Well finally the app decides to start working and shows the delivery and everything, that mymobile2 web address works on the phone not the pc browser. Anyway strange but at least it appears to be working in some capacity

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MI5
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on ‎05-09-2023 17:49

on ‎05-09-2023 17:49

Some progress at least @PeteTheDragon 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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PeteTheDragon
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on ‎05-09-2023 18:14

on ‎05-09-2023 18:14

Yes indeed slight_smile Thank you for your help slight_smile

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MI5
Level 94: Supreme
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on ‎05-09-2023 18:29

on ‎05-09-2023 18:29

You're welcome mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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