Enterprise Activation

Anonymous · ‎15-11-2013

I am unable to connect to the internet. The 'gprs' sign at the top is not in capitals, and I can't activate the enterprise activation for some reason, I have topped up on the o2 unlimited tarrif and nothing has happened, what do I do?

adamtemp64 · ‎15-11-2013

What handset do you have?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎15-11-2013

Hi,

As Adam says we need a bit more info on the phone being used.

One other first step would be to text ACTIVE to 2020, save the return settings and re boot the phone.

O2 Help Link http://www.o2.co.uk/support/generalhelp/howdoi/getphonesettings

adamtemp64 · ‎15-11-2013

Going out on a limb is this a Blackberry? if yes yoiu need a payg / pay monthly tariff with a blackberry bolton

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

jonsie · ‎15-11-2013

Is this a BlackBerry? Do you have the BB bolt on? We are just guessing at the moment.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎15-11-2013

@jonsie snap ha ha

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎15-11-2013

Am I right in thinking if the OP has one of the newer Blackberries the BB Bolt on is not required ?

MI5 · ‎15-11-2013

It's a BB for sure but which model is anyone's guess...
Even if it's a new BB you still need to create a BBID and log on in the phone.....
http://uk.blackberry.com/bbid.html

https://bis.eu.blackberry.com/html?brand=o2mailuk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎15-11-2013

coming back and following up the original post would be a bonus!!

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

perksie · ‎15-11-2013

Isn't it different for BB Business customers, as they were asking about Enterprise?

Time for the OP to explain I think!

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