Enforcement and Termination notice

[Anonymous]

As you might or might not be aware, I cancelled my plan under the 14 days cooling off period.

All well and good however I received a letter this morning headed 'Enforcement and Termination notice'.

It then goes on to say that in accordance with clause 17 of your phone plan Credit Agreement, we will terminate your credit agreement on 29th January 2016 and require full early repayment of the outstanding sum.

I then have 14 days to pay the £600 payment upfront or it will be passed to a debt collection agency.

Absolutely astounded and customer services can't seem to work out what's going on either.

[Cleoriff]

Good news @Anonymous ...so glad it's sorted...:smileywink:

[MI5]

Yep, once all the systems catch up it usually sorts itself.
Shame you had to go through the grief though in the first place.

[jonsie]

All totally unnecessary and so much stress could have been avoided if things had been done in the correct order.

[Anonymous]

At least my faith in o2 has been restored..... and access to my old account too 😛

[Cleoriff]

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@Anonymous wrote:

At least my faith in o2 has been restored..... and access to my old account too 😛

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Yes @Anonymous You appear to have lost the 19 from your user name....

No longer @Anonymous

[Anonymous]

If anyone finds my missing 19, just toss it in the bin 😛

Might lose a few friends on here too.... back to using my old device, that device that has an i in it 😞 haha!

[jonsie]

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@Anonymous wrote:

If anyone finds my missing 19, just toss it in the bin 😛

Might lose a few friends on here too.... back to using my old device, that device that has an i in it 😞 haha!

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You need to bin that too....

[Anonymous]

hahahaha..... that is a great response! 

Finding it really difficult to re-adapt I must say

[adamtemp64]

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@jonsie wrote:

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@Anonymous wrote:

If anyone finds my missing 19, just toss it in the bin 😛

Might lose a few friends on here too.... back to using my old device, that device that has an i in it 😞 haha!

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You need to bin that too....

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Ha ha from a i user lol

[Cleoriff]

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@Anonymous wrote:

If anyone finds my missing 19, just toss it in the bin 😛

Might lose a few friends on here too.... back to using my old device, that device that has an i in it 😞 haha!

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Is that a Huawei @Anonymous ?