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Ending refresh contract early

Richens
Level 1: Joiner
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on ‎03-10-2017 12:03

on ‎03-10-2017 12:03

Hi

 

I am thinking about paying off my o2 refresh contract early. If i do this will i have to also pay future airtime payments or just the device plan?

 

Thanks,

 

Rob

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jonsie
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on ‎03-10-2017 12:13

on ‎03-10-2017 12:13

Just pay off the device plan then give 30 days notice to end the airtime without any penalty. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎03-10-2017 12:38

on ‎03-10-2017 12:38

Refresh guide here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mavericke
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on ‎03-10-2017 13:16

on ‎03-10-2017 13:16

@MI5

 

The refresh deal from O2 seems to attract many new customers to O2. This is one product that Virgin tried to copy but their deals are relatively more expensive than O2. 

 

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MI5
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on ‎03-10-2017 13:18

on ‎03-10-2017 13:18

I noticed EE are copying it too now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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