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Level 2: Apprentice
Posts: 8
Registered: ‎06-06-2019
Accepted Solution

Ending O2 Refresh Contact - Can I just end the airtime plan?

[ Edited ]

Hi all, a bit of a weird one.

 

I've taken out another contract with another provider wish to end my O2 refresh contract.

 

I understand I can end the contract just by paying the remaining device plan amount and it will end in 30 days.

 

But what if I cannot afford to end the device plan just yet, yes, I've put myself in a silly situation, but I was looking to end in a couple of months while I come up with the money, from selling the old phone etc.

 

However, can I end my airtime contract now and just continue to pay the device plan as normal until I pay it off in full?

 

Thanks

Level 42: Skillful
Posts: 3,956
Registered: ‎26-03-2014

Re: Ending O2 Refresh Contact - Can I just end the airtime plan?

Not as far as i know.
You can't end the airtime until the device plan has been paid off.
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Registered: ‎04-04-2012

Re: Ending O2 Refresh Contact - Can I just end the airtime plan?

@JoeChamberlain No, sorry.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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