cancel
Showing results for 
Search instead for 
Did you mean: 

Ending O2 Refresh Contact - Can I just end the airtime plan?

JoeChamberlain
Level 2: Apprentice
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi all, a bit of a weird one.

 

I've taken out another contract with another provider wish to end my O2 refresh contract.

 

I understand I can end the contract just by paying the remaining device plan amount and it will end in 30 days.

 

But what if I cannot afford to end the device plan just yet, yes, I've put myself in a silly situation, but I was looking to end in a couple of months while I come up with the money, from selling the old phone etc.

 

However, can I end my airtime contract now and just continue to pay the device plan as normal until I pay it off in full?

 

Thanks

Message 1 of 3
656 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Not as far as i know.
You can't end the airtime until the device plan has been paid off.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 3
652 Views
2 REPLIES 2

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Not as far as i know.
You can't end the airtime until the device plan has been paid off.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
653 Views

MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@JoeChamberlain No, sorry.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
651 Views