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Ending Contract

TOMSK65
Level 1: Joiner
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‎14-11-2024 08:57 - edited ‎14-11-2024 08:59

‎14-11-2024 08:57 - edited ‎14-11-2024 08:59

I have a Volt 250gb Sim card that I've never used( Part of a virgin media deal) and the 18 month contract is coming to an end on 28th January 2025. How do I cancel this contract?

The Sim is still in the packaging and has never been opened and so sending me texts is pointless.

How early can I contact O2 to do this and what number do I need to ring?

 

Many Thanks

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MI5
Level 94: Supreme
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on ‎14-11-2024 09:02

on ‎14-11-2024 09:02

@TOMSK65 

All contact ways here Guide: How to find help & contact O2 

Cancellation is immediate so you can either cancel now and pay what's owed or wait until Jan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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