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End of contract

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Harry56789
Level 1: Joiner
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on ‎24-09-2023 08:40

on ‎24-09-2023 08:40

I think my 24 month contract term has finished now, but can't see this confirmed anywhere. I want to leave O2 ASAP. Please advise. 

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pgn
Level 78: King of Kings
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on ‎24-09-2023 08:58

on ‎24-09-2023 08:58

Your MyO2 will confirm your readiness to upgrade: Support at bottom right, then "Looking to upgrade":

1000007363.png

@TallTrees has shared the other info you need, @Harry56789.  Good luck!

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
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TallTrees
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‎24-09-2023 08:44 - edited ‎24-09-2023 08:46

‎24-09-2023 08:44 - edited ‎24-09-2023 08:46

Hi @Harry56789 

Welcome to the o2 Community forum 

You can contact o2 customer services on social media ..check with them and 

Here Guide: How to find help & contact O2 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

AND INFO HERE ON ENDING  CONTRACT 

Read carefully 

Guide: Cancelling Your Contract 



HAPPINESS IS BEE SHAPED

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pgn
Level 78: King of Kings
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on ‎24-09-2023 08:58

on ‎24-09-2023 08:58

Your MyO2 will confirm your readiness to upgrade: Support at bottom right, then "Looking to upgrade":

1000007363.png

@TallTrees has shared the other info you need, @Harry56789.  Good luck!

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


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MI5
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on ‎24-09-2023 13:21

on ‎24-09-2023 13:21

@Harry56789 

Text INFO to 85075

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 78: King of Kings
In response to MI5
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on ‎24-09-2023 13:39

on ‎24-09-2023 13:39

@MI5 wrote:

@Harry56789 

Text INFO to 85075

The best figure comes from MyO2 - my reported Upgrade value there today is £197:

1000007393.png

vs this figure of £322 today from INFO to 85075:

1000007392.png

Double-check everything with O2, @Harry56789.

 

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