Solved: End of Contract?

Non · ‎05-08-2020

Hi, wonder if anyoen can help. I need to know when my contract ends. My O2 tells me my device plan ended on 3 August 2020, but payment for same is 15 Aug. Do you pay for a month in advance, i.e. my contract will end on 30 August?

My workplace will now be providing me with a phone, so I no longer need this personal one. Once my cotnract is up, I just want to take on a 30 day contract until my work phone turns up. Obviously I don't want to start paying for a 30 day contract now if I stil have three weeks left on my old 24-month contract.

Thanks in advance!

Hi, wonder if anyoen can help. I need to know when my contract ends. My O2 tells me my device plan ended on 3 August 2020, but payment for same is 15 Aug. Do you pay for a month in advance, i.e. my contract will end on 30 August? My workplace will now be providing me with a phone, so I no longer need this personal one. Once my cotnract is up, I just want to take on a 30 day contract until my work phone turns up. Obviously I don't want to start paying for a 30 day contract now if I stil have three weeks left on my old 24-month contract.Thanks in advance!

MI5 · ‎05-08-2020

@Non

Once device plan is paid you will just pay airtime and you can cancel at anytime.
How to cancel Guide: Cancelling Your Contract

How refresh works Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-08-2020

@Non

Once device plan is paid you will just pay airtime and you can cancel at anytime.
How to cancel Guide: Cancelling Your Contract

How refresh works Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Non · ‎05-08-2020

Thank you!

MI5 · ‎05-08-2020

You’re welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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