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Encryption on text messages......how to get rid of it?

Tolkienista
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I've inadvertently activated something for one contact on my phone and I don't know how to undo it. The only way I can describe it is that a little padlock symbol is displayed every time I send a message to them. Don't know how I activated it! Don't know how to deactivate it ........any ideas?

 

It's something to do with messages being encrypted, maybe it's come from their side, because I can't see how out of all my contacts I could have activated encryption for just one contact. Thanks in anticipation for any help.

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MI5
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@Tolkienista 

It means it's locked to prevent accidental deletion of the message thread.

You need to long press on the message from your message list and you will see an option to lock / unlock.

Android-Lock-option.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Registered:

@Tolkienista 

It means it's locked to prevent accidental deletion of the message thread.

You need to long press on the message from your message list and you will see an option to lock / unlock.

Android-Lock-option.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Tolkienista
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Thanks M15 for your reply........your suggestion didn't work. I long pressed on a message and a load of emoji faces came up rather than a dialogue box like you outlined.

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Tolkienista
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This is what my screen looks like, when I long press the message the emoji faces come up......

Screenshot_20220116-195302~2.png

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MI5
Level 94: Supreme
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@Tolkienista 

From the message in your message list, not the opened message.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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