Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page

Emojis
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 10-01-2020 09:34
I want to stay with O2 but I’ve recently noticed I’m being charged to send large emojis on txt message ; is this right?
Solved! Go to Solution.

Re: Emojis
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 10-01-2020 09:47
Yes, because emojis turn a text message into a MMS message and these are charged for.
You can either use a different messaging app (WhatsApp, Facebook messenger, etc) or stop sending emojis.
There is a guide on how to avoid this on the community at the link below:
https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132
You can either use a different messaging app (WhatsApp, Facebook messenger, etc) or stop sending emojis.
There is a guide on how to avoid this on the community at the link below:
https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: Emojis
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Email to a Friend
- Report Content
on 10-01-2020 10:38
Great, thanks for your help