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Level 1: Joiner
Rachel2106
Posts: 3
Registered: ‎10-01-2020
Accepted Solution

Emojis

on ‎10-01-2020 09:34

I want to stay with O2 but I’ve recently noticed I’m being charged to send large emojis on txt message ; is this right?
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gmarkj
Posts: 4,523
Registered: ‎26-03-2014

Re: Emojis

on ‎10-01-2020 09:47

Yes, because emojis turn a text message into a MMS message and these are charged for.
You can either use a different messaging app (WhatsApp, Facebook messenger, etc) or stop sending emojis.
There is a guide on how to avoid this on the community at the link below:
https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132
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Rachel2106
Posts: 3
Registered: ‎10-01-2020

Re: Emojis

on ‎10-01-2020 10:38

Great, thanks for your help
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