Re: Emergency calls only

Brenda · ‎17-10-2019

Have swapped my SIM card from Apple I Phone to a Samsung 8. It will not let me make any calls says emergency calls only. What do I need to do. Thanks

MI5 · ‎17-10-2019

@Brenda

Do you mean you are using the same sim card or have you swapped to a different sim card?

If a different sim, you need to wait for the process to complete (keep rebooting the phone), but if the same sim, try it back in the iPhone and if it works, the Samsung is faulty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎17-10-2019

@Brenda

You need to contact customer services (borrow and phone or use a landline)

You may need a new sim Guide: How to find help & contact O2

Veritas Numquam Perit

EmilieT · ‎21-10-2019

Hey @Brenda, did the suggestions above help you get your SIM and phone working since you last posted? It'd be great to know how you're getting on

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