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Emails

Yve48
Level 1: Joiner
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I have just got a. New iphone11. Am using my old sim. I'm not getting any emails they are still going to my old phone. Can anyone help with this please ?

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MI5
Level 94: Supreme
  • 144168 Posts
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Registered:

@Yve48 

Sign out of your iCloud on old phone and sign in on new phone.

You'll also need to set up your mail accounts on new phone unless you restored a backup to it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144168 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Yve48 

Sign out of your iCloud on old phone and sign in on new phone.

You'll also need to set up your mail accounts on new phone unless you restored a backup to it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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