on 01-08-2021 17:27
01-08-2021 17:33 - edited 01-08-2021 17:33
01-08-2021 17:33 - edited 01-08-2021 17:33
@WantingAnswers O2 abandoned email a long time ago. Pretty smart for a telecommunications company.
You need to speak to customer service.
Call 0800 032 1402 from any phone. Borrow a phone if you have to.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
The 0800 number isn't available until 9 am.
01-08-2021 19:52 - edited 01-08-2021 19:53
01-08-2021 19:52 - edited 01-08-2021 19:53
You can download Skype to call any of the 0800 numbers free of charge.
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