Solved: Email contact?

Windows · ‎08-12-2016

Hi, does anyone know if this company has a contact email address? I live chatted with Ashish on 14th November, looked at my account today - no changes made! Live chatted again (which ended up disconnecting) and then phoned them and they have no details at all of my live chat with Ashish - fortunately I have a copy of the live chat which I would like to send them in my complaint.....

MI5 · ‎08-12-2016

There's no email address for general inquiries but you can make a complaint here http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-12-2016

There's no email address for general inquiries but you can make a complaint here http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Windows · ‎08-12-2016

Thank you

MI5 · ‎08-12-2016

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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