on 05-01-2016 20:25
Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live.
sarah x
Solved! Go to Solution.
on 05-01-2016 20:34
@Sarahnewman wrote:It's an account problem i'm affraid 😞
Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere
on 05-01-2016 20:29
O2 don't have a customer email contact I'm afraid. You can email a complaint within this link :
Anything we can help with?
on 05-01-2016 20:29
on 05-01-2016 20:29
What is your issue, we can help as long as it's not account based
on 05-01-2016 20:33
It's an account problem i'm affraid 😞
on 05-01-2016 20:34
@Sarahnewman wrote:It's an account problem i'm affraid 😞
Then you can only perserve on 202 I'm afraid, live chat won't get you anywhere
on 05-01-2016 20:36
Thank you x
on 05-01-2016 20:36
on 05-01-2016 20:36
You may be better off trying customer services again tomorrow ...8-8.30am is the best time to ring....
Veritas Numquam Perit
on 05-01-2016 20:37
@Sarahnewman wrote:Thank you x
Quite welcome
on 05-01-2016 21:58
on 05-01-2016 21:58
on 05-01-2016 22:06
on 05-01-2016 22:06
@Curr946 wrote:
complaints@o2mail.co.uk
? complaintreviewservice@o2.com
But not for general CS enquiries......