Solved: Either phoning or web site data top up not working

Anonymous · ‎12-01-2018

Been on web site and even though logged in i cant add data?

jonsie · ‎12-01-2018

This isn't customer service and we can't access your account . Please call customer service in the morning.

http://www.o2.co.uk/contactus

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎12-01-2018

This isn't customer service and we can't access your account . Please call customer service in the morning.

http://www.o2.co.uk/contactus

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎12-01-2018

O2 help and advice here https://www.o2.co.uk/shop/tariffs/bolt-ons

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-01-2018

Have you tried doing it via the myo2 app?

MI5 · ‎13-01-2018

Just had to do this for one of my accounts and it isn't working through the app, but using website through edge browser was successful.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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