cancel
Showing results for 
Search instead for 
Did you mean: 

Ecard

Anonymous
Not applicable

My Ecard is not scanning when I top up could you send me a new one , my address is [Removed] my mobile number is [Removed] ty I'm on pay as you go, £15 bundle 

Message 1 of 8
1,354 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

You need to ring customer services or pop into an O2 store. There are however many other ways to top up. Check this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Scroll down to Payg

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 8
1,347 Views
7 REPLIES 7

jonsie
Level 94: Supreme
  • 92913 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

You need to ring customer services or pop into an O2 store. There are however many other ways to top up. Check this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Scroll down to Payg

Veritas Numquam Perit

Girl in a jacket
Message 3 of 8
1,348 Views

Anonymous
Not applicable

Thanks for removing my address and numbers I thought I was sending a message to customer service 

Message 4 of 8
1,346 Views

Cleoriff
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Anonymous wrote:

Thanks for removing my address and numbers I thought I was sending a message to customer service 


No this is a community forum. We are all customers like yourself Follow the advice above though and you should be fine...:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 5 of 8
1,340 Views

MI5
Level 94: Supreme
  • 143417 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Not seen ecards for years - do they even still do them?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 8
1,339 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@MI5 wrote:
Not seen ecards for years - do they even still do them?

I think so according to this current link http://www.o2.co.uk/help/pay-as-you-go/topping-up

If not I should change the guidelines....

Veritas Numquam Perit

Girl in a jacket
Message 7 of 8
1,338 Views

jonsie
Level 94: Supreme
  • 92913 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

I. Think they still come with new sim packs from O2 but I couldn't be sure of that. Best to call. 

Message 8 of 8
1,335 Views