on 26-04-2017 12:49 - last edited on 26-04-2017 12:52 by Martin-O2
My Ecard is not scanning when I top up could you send me a new one , my address is [Removed] my mobile number is [Removed] ty I'm on pay as you go, £15 bundle
Solved! Go to Solution.
26-04-2017 12:59 - edited 26-04-2017 12:59
26-04-2017 12:59 - edited 26-04-2017 12:59
You need to ring customer services or pop into an O2 store. There are however many other ways to top up. Check this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
Scroll down to Payg
Veritas Numquam Perit
on 26-04-2017 12:58
You need to contact customer service or possibly go instore.
26-04-2017 12:59 - edited 26-04-2017 12:59
26-04-2017 12:59 - edited 26-04-2017 12:59
You need to ring customer services or pop into an O2 store. There are however many other ways to top up. Check this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
Scroll down to Payg
Veritas Numquam Perit
on 26-04-2017 12:59
on 26-04-2017 12:59
Thanks for removing my address and numbers I thought I was sending a message to customer service
on 26-04-2017 13:01
on 26-04-2017 13:01
@Anonymous wrote:Thanks for removing my address and numbers I thought I was sending a message to customer service
No this is a community forum. We are all customers like yourself Follow the advice above though and you should be fine...:smileywink:
Veritas Numquam Perit
on 26-04-2017 13:01
on 26-04-2017 13:01
on 26-04-2017 13:09
on 26-04-2017 13:09
@MI5 wrote:
Not seen ecards for years - do they even still do them?
I think so according to this current link http://www.o2.co.uk/help/pay-as-you-go/topping-up
If not I should change the guidelines....
Veritas Numquam Perit
on 26-04-2017 13:13
on 26-04-2017 13:13
I. Think they still come with new sim packs from O2 but I couldn't be sure of that. Best to call.