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Early upgrade

Elaine96
Level 1: Joiner
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on ‎16-04-2020 21:41

on ‎16-04-2020 21:41

Hiya I'm billed until 2021 but it says I can upgrade today. I've looked at a phone and the plan but I'm confused about my next bill. Will it just be for the new phone and plan or will I still have charges from my current plan? I just don't want to be paying for 2 devices? Sorry I'm a bit confused. Thanks in advance!
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MI5
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‎16-04-2020 21:57 - edited ‎16-04-2020 22:00

‎16-04-2020 21:57 - edited ‎16-04-2020 22:00

@Elaine96 

If you follow the upgrade path in your MyO2 http://www.o2.co.uk/myo2 it will tell you if you have any charges when you reach the checkout part.

You can text INFO to 85075 to get details on any early termination fees that may be payable but this may not be accurate if you have a special offer from O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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