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Early upgrade

Anonymous
Not applicable

on ‎14-10-2014 21:25

on ‎14-10-2014 21:25

Hi guys. I have 220 left on my O2 account and I am wondering if anybody has managed to haggle with O2 so as to get a new handset and contract by paying a reduced final payment on their. Im my case I am trying to avoid paying the total of £220
Thanks
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Anonymous
Not applicable

on ‎14-10-2014 21:28

on ‎14-10-2014 21:28

The only way to find out is to speak to O2 on 202 and possibly the retentions team.

I wish you the best of luck.

You don't get if you don't ask in life !
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MI5
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‎14-10-2014 21:29 - edited ‎14-10-2014 21:30

‎14-10-2014 21:29 - edited ‎14-10-2014 21:30

You get a 25% discount if you use the "speed to refresh" option.

http://www.o2.co.uk/termsandconditions/rewards/speed-to-refresh

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎14-10-2014 21:44

on ‎14-10-2014 21:44

Yea I think I will chat to retention team tomorrow and see what they will offer me - if anything!! Will let you know what happens
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jonsie
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on ‎14-10-2014 21:46

on ‎14-10-2014 21:46

@Anonymous wrote:
Yea I think I will chat to retention team tomorrow and see what they will offer me - if anything!! Will let you know what happens

Good luck wink

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎14-10-2014 21:48

on ‎14-10-2014 21:48

Hope it goes OK for you wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to Anonymous

on ‎14-10-2014 21:48

on ‎14-10-2014 21:48

@Anonymous wrote:
Yea I think I will chat to retention team tomorrow and see what they will offer me - if anything!! Will let you know what happens

We have known other account holders to be offered something.

 

Let us know what they do for you if you dont mind.

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Anonymous
Not applicable

on ‎15-10-2014 01:32

on ‎15-10-2014 01:32

Does this mean I can try and talk my way down to a cheaper termination than £394?!

Yes please
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Anonymous
Not applicable
In response to Anonymous

on ‎15-10-2014 06:12

on ‎15-10-2014 06:12

@Anonymous wrote:
Does this mean I can try and talk my way down to a cheaper termination than £394?!

Yes please

A big ask ~ but ask away @Anonymous 

 

😉

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MI5
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on ‎15-10-2014 08:56

on ‎15-10-2014 08:56

@Anonymous wrote:
Does this mean I can try and talk my way down to a cheaper termination than £394?!

Yes please

LOL Ever the optimist !!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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