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Early upgrade

Anonymous
Not applicable
Hi has anyone got a Samsung s7 edge on a 30gb contract who can up grade after 12 months
Message 1 of 20
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19 REPLIES 19

Anonymous
Not applicable
They said that it not on her contract so there is nothing they can do
Message 11 of 20
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MI5
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I'd make a complaint and let them investigate https://www.o2.co.uk/how-to-complain
The only thing I can think is that the offer on the S7 edge had finished by October 16, but I don't think it had.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 20
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Anonymous
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Can you get any info when it ended and thanks
Message 13 of 20
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MI5
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I'm looking through the archives now to see what I can find.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 20
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Anonymous
Not applicable
Thank you I when in a few after to do the same and they said it had swapped to a Sony or a iPhone 7 so I got the iPhone if that's help you
Message 15 of 20
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Anonymous
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Weeks*
Message 16 of 20
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MI5
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I'm afraid it's looking like 9th September 16 is the end date for the S7 and S7 edge..
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 20
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Anonymous
Not applicable
Is there anythink about the Sony beening on it
Message 18 of 20
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MI5
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No, I can't see any specific Sony devices mentioned, although I'm sure they were at some point.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 19 of 20
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MI5
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The only phones I can see mentioned between 10th Sept 16 and 25 May 17 are iPhone SE, the iPhone 7 and iPhone 7 Plus, iPhone 6S and iPhone 6S Plus 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 20 of 20
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