Once you have paid off the outstanding balance then you can choose either:
1 - buy a new device and stay on your current tariff
2 - keep the same device and move to a sim only tariff
3 - get a new device and new tariff on either refresh or standard contract
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
