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Early settlement

Anonymous
Not applicable

Further to an earlier query I posted in relation to an early settlement of my device portion of my contract, if I do this and choose a different device does this mean my original contract ends and a new one begins

thanks in advance 

gerryman121

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gmarkj
Level 66: Unequalled
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Registered:
Once you have paid off the outstanding balance then you can choose either:
1 - buy a new device and stay on your current tariff
2 - keep the same device and move to a sim only tariff
3 - get a new device and new tariff on either refresh or standard contract

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12056 Posts
  • 94 Topics
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Registered:
Once you have paid off the outstanding balance then you can choose either:
1 - buy a new device and stay on your current tariff
2 - keep the same device and move to a sim only tariff
3 - get a new device and new tariff on either refresh or standard contract

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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Registered:
Yes, as long as you choose to upgrade you will only have one contract running.
The problems arise if you don't upgrade and take a new contract, which will result in you have 2 contracts running.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

Thank you 

More info
gmarkj
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Anonymous
Not applicable

Thank you 

 

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