Early Upgrade

[Anonymous]

I am having major problems with my phone but am not due an upgrade until Aug 2014. Is it possible to upgrade now and how much do they normally charge?

[MI5 · Accepted solution]

To get a new contract now you need to pay off your remaining months, so it will be 17 x (your monthly line rental). What phone is it and what is up with it?

[Anonymous]

To upgrade now you'd have to pay off the remaining line rental from this contract.  So, if for example your contract is £30, and your upgrade date is Aug 2014, it would be roughly 17x£30 = £510.  If your contract is more or less per month then use that as a rough guide.

[Anonymous]

What is the issue with your current phone?

[Anonymous]

Ah right ok. I have more than five months to go. Some of the keys are sticky making using it impossible at times.

[MI5]

Is it damaged by miss use or just faulty? The phone will have at least 12 months and some have 2 years warranty. I edited my first reply as I only counted upto Aug 2013, sorry....