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Early Upgrade?

Anonymous
Not applicable

I have a very simple query.

 

1. I was a silver member of O2 Rewards which entitled me to a 1-month early upgrade. I had recently renewed at a more expensive tariff and I could see that in the next few months I would hit the threshold for being a Gold Member and getting a 3-month upgrade (£720 in 12 months)

 

2. O2 did away with O2 Rewards

 

3. I have now hit the £720 threshold but still remain with a 1-month early upgrade rather than a 3-month early one.

 

Is this going to change?

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Anonymous
Not applicable

Thresholds have now gone. Early renewal depends on your tariff. 

The new tariffs listed on the O2 website  now state when you can upgrade.

Message 2 of 2
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