Okay! I currently have an iPhone 4 and I want to cancel my current contract and move to a Galaxy S 2 on the same number. Speaking to O2 in the store yesterday, they told me this would be hard with the existing number. The process I had to follow would be... 1: Cancel and Pay off my account. 2: My number would then be transferred to a Pay and Go number 3: Order my new phone 4: Use the new phone for a few days 5: Go into the store and ask them to transfer my number onto my phone. Speaking to O2 on the phone last night, they said... 1: Order the new phone 2: Call Retentions 3: They will cancel my current contract and then migrate my existing number to my new account. Is this the right way or am I making a huge and expensive mistake? Because I really want the Galaxy S 2 with no fuss...
It can't be a good deal if you have to pay up the remaining months of your current contract to get a new contract that has a "free" phone attached. Read the T&C's carefully as there is a section in all contracts stating that you must pay up the remaining months if you want to terminate the contract. Of course if you're within a few months of the contract ending that may work out cheaper. Otherwise once you get over that lump sum payment the process is valid but I believe there may be a 30 day period before you can migrate back after transfer. Besides, you're missing the obvious: sell the iphone 4 and use the proceeds to buy a sim free S2. If required get o2 to change the iphone tariff to a smartphone tariff. Less hassle and a lot cheaper.
Erf... I KNOW that I have to pay my remaining Contract I KNOW that I can sell the iPhone, but I dont want a Sim Free S2 I KNOW that I'm not getting a "free phone". I am however getting it discounted! I am not here to be judged and questioned over my purchasing habits and methods, I just want clarification that I have been given the right information from O2!
Well, pardon us for offering suggestions you might not have considered. Who is judging? :womanindifferent: I was under the impression that you cannot migrate a number with an early cancellation, but as I don't work for O2 cannot say whether you have been told correctly or not. It might be worth calling them and asking that specific question.
Well it is up to you how you go about making the deal. If you've done the maths then its up to you decide on if its a mistake or not. Going back to your first post, it was you who brought it up and asked for advice on the costs.