This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Early Termination Fee of 458 Paunds??

Go to solution
Ahmet__
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-12-2023 18:39

on ‎10-12-2023 18:39

Hello, I made a contract with O2 in June. In September I leaved UK for some reasons and totally forgot about my O2 account. Yesterday I look at my e-mails and noticed that I have bill of 614 paunds. I remembered that I have an O2 sim card and I dont pay it anymore. I texted with a person in consumer service and he told me this is because of the early termination fee. He also said that I have to contact with payment team. Since I am not in UK or Europe I cannot call abroad. Can anybody help me about that? Thank you.

Message 1 of 2
385 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151925 Posts
  • 650 Topics
  • 28861 Solutions
Registered:

on ‎10-12-2023 18:43

on ‎10-12-2023 18:43

@Ahmet__ 

You can get in touch with Payment Management team on +44 800 902 0217 who’ll find a solution that’s right for you.
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
378 Views
0 Kudos
1 REPLY 1

Go to solution
MI5
Level 94: Supreme
  • 151925 Posts
  • 650 Topics
  • 28861 Solutions
Registered:

on ‎10-12-2023 18:43

on ‎10-12-2023 18:43

@Ahmet__ 

You can get in touch with Payment Management team on +44 800 902 0217 who’ll find a solution that’s right for you.
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
379 Views
0 Kudos
Top