cancel
Showing results for 
Search instead for 
Did you mean: 

EarPod bundled in with iPhone11

Gubulawayo
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently ordered a new iPhone 11 from the O2 shop and could not remember receiving a pair of EarPod earphones bundled in with the 'phone. Should I have received them as part of my order?

Message 1 of 7
75 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 104599 Posts
  • 782 Topics
  • 5125 Solutions
Registered:

@Gubulawayo 

I can't see an offer including Earpods? If you need to check you should either return to the shop or call O2 on any number in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 7
69 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 104599 Posts
  • 782 Topics
  • 5125 Solutions
Registered:

@Gubulawayo 

I can't see an offer including Earpods? If you need to check you should either return to the shop or call O2 on any number in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 7
70 Views

MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

@Gubulawayo 

Apple no longer supply earphones and they have to be bought separately. 

Se "what's in the box" here https://www.apple.com/uk/shop/buy-iphone/iphone-11

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 7
68 Views

Cleoriff
Level 94: Supreme
  • 104599 Posts
  • 782 Topics
  • 5125 Solutions
Registered:

I see them in the shop as a standalone purchase for £19.

Edited to show this https://www.o2.co.uk/shop/apple/earpods-with-lightning-connector 

*The Game Is On*

Girl in a jacket
Message 4 of 7
63 Views

MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

Strangely the same price as the charging plug which is also no longer included.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 7
61 Views

Cleoriff
Level 94: Supreme
  • 104599 Posts
  • 782 Topics
  • 5125 Solutions
Registered:

Mmmmm...obviously make more money selling them separately.🤔

*The Game Is On*

Girl in a jacket
Message 6 of 7
57 Views

MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

Yep, an additional £38 worth on top of an already hugely profitable selling price.

Did you know it only costs £200 to manufacture an iPhone yet the cheapest one to buy is £700 !!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
56 Views