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EarPod bundled in with iPhone11

Gubulawayo
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I recently ordered a new iPhone 11 from the O2 shop and could not remember receiving a pair of EarPod earphones bundled in with the 'phone. Should I have received them as part of my order?

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Cleoriff
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@Gubulawayo 

I can't see an offer including Earpods? If you need to check you should either return to the shop or call O2 on any number in this guide Guide: Coronavirus Community Help and Support 

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Cleoriff
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@Gubulawayo 

I can't see an offer including Earpods? If you need to check you should either return to the shop or call O2 on any number in this guide Guide: Coronavirus Community Help and Support 

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MI5
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@Gubulawayo 

Apple no longer supply earphones and they have to be bought separately. 

Se "what's in the box" here https://www.apple.com/uk/shop/buy-iphone/iphone-11

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff
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I see them in the shop as a standalone purchase for £19.

Edited to show this https://www.o2.co.uk/shop/apple/earpods-with-lightning-connector 

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MI5
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Strangely the same price as the charging plug which is also no longer included.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff
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Mmmmm...obviously make more money selling them separately.🤔

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MI5
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Yep, an additional £38 worth on top of an already hugely profitable selling price.

Did you know it only costs £200 to manufacture an iPhone yet the cheapest one to buy is £700 !!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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