Solved: Re: Ear buds

Tjray · ‎24-09-2021

Hi,

I have just upgraded to an S21 which came today, but the free ear buds were not included. Can you send them please?

MI5 · ‎24-09-2021

You need to claim them from Samsung.

https://2021.samsungpromotions.claims/s21gift/en-GB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-09-2021

@Tjray

You need to claim them from Samsung.

https://2021.samsungpromotions.claims/s21gift/en-GB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Ear buds

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived