Solved: Ear buds for £1

David499 · ‎27-07-2023

Hi, I done an upgrade just over a month ago and it said after 28 days I'd get a text with a link to claim the galaxy ear buds for £1 as part of the deal for purchasing the new S23 Ultra but with I haven't received anything. Thanks

MI5 · ‎27-07-2023

@David499

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-07-2023

@David499

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ward08 · ‎29-07-2023

I am having a similar issue. Called Customer Service and told I'll get something within 48 hours.

That has come and gone, so will be call up again.

FedupwithOxygen · ‎31-07-2023

Exactly the same here. Customer Service promise something, it doesn't happen, you contact them again, and guess what... same response. Their promotions are a scam

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