on 27-07-2023 19:46
Hi, I done an upgrade just over a month ago and it said after 28 days I'd get a text with a link to claim the galaxy ear buds for £1 as part of the deal for purchasing the new S23 Ultra but with I haven't received anything. Thanks
Solved! Go to Solution.
on 27-07-2023 19:52
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
on 27-07-2023 19:52
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
on 29-07-2023 21:28
I am having a similar issue. Called Customer Service and told I'll get something within 48 hours.
That has come and gone, so will be call up again.
on 31-07-2023 11:59
Exactly the same here. Customer Service promise something, it doesn't happen, you contact them again, and guess what... same response. Their promotions are a scam