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EU Roaming for Pay Monthly customer

Mahmoud_kamal
Level 1: Joiner
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Hi, do we have to contact or send SMS o2 to activate EU Roaming for Pay Monthly customer

Thanks

 

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MI5
Level 94: Supreme
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@Mahmoud_kamal 

It's included automatically so if you got your phone direct from O2 you'll be set up already.

See guide here Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124148 Posts
  • 612 Topics
  • 20231 Solutions
Registered:

@Mahmoud_kamal 

It's included automatically so if you got your phone direct from O2 you'll be set up already.

See guide here Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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PhoneChanger
Level 29: Intuitive
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No, depending on your tariff it is either included or you have to pay to use when abroad, but unless you've requested it to not be activated your phone will work when in the EU as a pay monthly customer

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