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Nammy4you
Level 1: Joiner
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on ‎24-01-2022 12:11

on ‎24-01-2022 12:11

I did sim swap last night to eSIM and since then till now, I cannot make calls or receive calls. I can not even dial 202 to speak to O2 customer services

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MI5
Level 94: Supreme
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on ‎24-01-2022 12:36

on ‎24-01-2022 12:36

@Nammy4you 

Have you rebooted the phone?

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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