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ENFORCEMENT & TERMINATION LETTER

Travu2yell
Level 1: Joiner
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Registered:

I have chosen to leave 02. I understand that I need to pay off my device, today I have received an Enforcement And Termination Letter. I have tried the telephone numbers on the letter and every number I am told that they cannot connect me to the service.  I want to pay the device off but I am unable to. 

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MI5
Level 94: Supreme
  • 127420 Posts
  • 614 Topics
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Registered:

@Travu2yell 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127420 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Travu2yell 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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