Due to pick up ipad

[EleanorDavies]

I’m due to pick up an iPad tomorrow but we now in tier 4 so what happens?

[jonsie · Accepted solution]

Orders are sent to the home address on file when the shops are closed

For further clarification

You need to call customer service

Numbers here

 Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202 or any number in the link, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

[MI5]

@EleanorDavies 

If your store is going to close, O2 will be in touch to rearrange delivery to your home.