Dreadful signal and service in Sussex.

[Anonymous]

Sadly it would seem that I am not the only person suffering, but the O2 signal in Sussex is poor. Patchy, signal, dropped calls, on just a poor service throughout. Yesterday, I had full signal and 3G, but couldn't on next to data at all. It would see the if I have 3 bars of signal or less I can't seem to make a call and there are more time now where I cannot get a signal at all, in places where I have never had a problem. WHAT'S GOING ON.??

Checked the O2 service in my area today and surprisingly no issues.

Is this the same for you???

[perksie]

Have you reported it to O2?

[Anonymous]

Hi,

If your not locked into a long term contract then maybe check out alternative networks for signal coverage.

Have you looked into the TuGo Service ? 

[Anonymous · Accepted solution]

Have you always had this issue or is it something that has developed recently?

If you have had good service in the area before contact Customer Services to report.

[Anonymous]

I have been constantly complaining to O2 for the pst 3 weeks about the signal I get at home and out and about localy.  The service checker is no good, it either says there is engineering work on the local mast or Sorry a phone mast close to you isn't working or Sorry a phone mast close to you is experiencing exceptionaly high demand.  Well, WHAT IS IT??? All I know is that I cant use my phone! I have been with  O2 for years but the last 2 or 3 months the signal has got worse and worse and I am no longer getting what they expect me to pay for.

[jonsie]

If a phone mast isn't working then the next nearest mast will be experiencing high demand. If indeed this has been going on for 3 weeks, then that's a long time to repair a mast. I can only assume that site access is proving troublesome or there are major problems. Think about an official complaint here:

O2 | Complaint