Downloading bill

[jazwin]

Having a mental block!  Have downloaded my bill before but cannot see where to today.  Senior moment... Can someone please help?

Thanks

[Cleoriff · Accepted solution]

Hi @jazwin 

Follow this guide Guide: How do I get to the 'Download Bill' page? 

Best of luck and welcome to the forum

[Bambino]

@jazwin  In your My O2. Please see this: http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?New,Kb=Companion,question=ref(User):str(Mobile...

[jazwin]

Thank you. It is straight forward for latest bill but trying to download an earlier one I keep getting the acrobat screen for downloading.  I have this already but can't get the download.  Going mad I think, I used to know what I was doing....!

[Cleoriff]

@jazwin 

When you get to the final page which shows this months bill, click on that and a drop down menu should appear. If you are having problems on a mobile, try it on a PC. Mine is working well.