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Anonymous
Not applicable
I am a pay monthly customer and hope someone can answer the following question for me. I think my contract allows unlimited downloads but is this only on wi-fi? If I use iPlayer in my car and its using 3G do I incur additional charges?
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adamtemp64
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yes the iphone all model have it

settings> General> Usage> Mobile/cellular usage(depending on language selected)

 

You can reset it on your billing day to zero

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Message 8 of 9
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adamtemp64
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If you have a data allowance no charge but data slowed when allowance is up.

 

If you post exact tariff we can give more advice

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 9
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Anonymous
Not applicable
Just checked and I have 600 minutes and 500mb download per month. How do I work out how much download is used up using iPlayer via 3G?
Message 3 of 9
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adamtemp64
Level 66: Unequalled
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which phone some have data counters to check or use the my-o2 website / app but iplayer can be a data hog using it up quickly

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 9
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jonsie
Level 94: Supreme
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iPlayer will eat up your data on 3G. Keep a check in My O2. Disable 3G at home and use wifi where possible.

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adamtemp64
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http://iplayerhelp.external.bbc.co.uk/help/mobile_iplayer/3G_iplayer_cost has some guidlines on data usage over 3g

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 9
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Anonymous
Not applicable
I have an iPhone 4. Can someone tell me whether it has a data counter as mentioned above?
Message 7 of 9
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

yes the iphone all model have it

settings> General> Usage> Mobile/cellular usage(depending on language selected)

 

You can reset it on your billing day to zero

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 8 of 9
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Anonymous
Not applicable

All iplayers, YouTube, itv player, etc eat data quick, best to use them on wifi or if you have a large data allowance

Message 9 of 9
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