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Double payment

Martinf88
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I missed my direct debit as my wages didn’t go in till after 10am so I paid through o2 app then I realise on my banking app it says my bill was paid but when I paid through app it now says -£10 pending will I get this back
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jonsie
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It will stay on your account as a credit and go towards your next bill

You can ask O2 to refund you if necessary but by the time you get it your next bill will probably be due @Martinf88 

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MI5
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@Martinf88 

If it stays as a pending transaction it will be returned to your cleared funds automatically in 4 to 5 days.

Sounds like the manual payment failed to go through but check it again now the system has had a chance to update.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@Martinf88

Just so you are aware some banks will keep trying to take the Direct Debit till at least 3pm on the afternoon it is due.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Martinf88
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Thanks for your help
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Martinf88
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Thanks for your help
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