Solved: Dont have a debit card

deimante1 · ‎23-06-2023

I tried to buy a new sim card as a new 02 customer and when i reach the basket it only allows me to pay with a debit card when i have a credit card

madasaf1sh · ‎23-06-2023

@deimante1

Unfortunately for Bank Verification it has to be a debit card as it is used to verify who you are.

It also needs to be a UK registered Card.

You can always try the Sales Team, to see if they can do anything for you call 0800 081 0255

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎23-06-2023

@deimante1

Unfortunately for Bank Verification it has to be a debit card as it is used to verify who you are.

It also needs to be a UK registered Card.

You can always try the Sales Team, to see if they can do anything for you call 0800 081 0255

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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