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Don't understand how my billing works

Anonymous
Not applicable

Hi all,

 

This is the billing information I received from you.Could you please explain to me how I got charged £18.28 before VAT?

 

Apologies in advanced if I missed something.

 

Thank you.

 

Nasia

 

 

 

Billing

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MI5
Level 94: Supreme
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Hi @Anonymous

I can't actually see your image but if you don't understand the bill breakdown in your My O2 http://www.o2.co.uk/myo2 you should call CS who will explain it for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144072 Posts
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Registered:

Hi @Anonymous

I can't actually see your image but if you don't understand the bill breakdown in your My O2 http://www.o2.co.uk/myo2 you should call CS who will explain it for you http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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@Anonymous Whatever you posted isn't visible, but you shouldn't be posting anything on this public forum with personal details anyway. If you have questions about your bill you need to speak to customer service. This is a customer forum and no one here has access to individual account information. http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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