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Don’t have SIM card

Charlotte1992
Level 1: Joiner
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I got a sim to make my virgin internet cheaper. I’ve never used the SIM card and don’t know where it is. I want to now cancel the monthly payments but can’t log on to my account as it’s sending a pin to my sim 

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MI5
Level 94: Supreme
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@Charlotte1992 

You need to contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 31: Resolver
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If you have lost the SIM @Charlotte1992, this might be relevant to you :-

 

Guide: Lost or Stolen O2 Device? - How to Report it 

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MI5
Level 94: Supreme
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Bit late for that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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