Do I have a payment problem?

[MartinLPlate]

I'm using direct debit but there is a box marked "make payment". Does this mean that there is a problem?

[MI5 · Accepted solution]

@MartinLPlate 

No problem.

You can still choose to pay before the DD is taken if you wish, or just leave it to be paid automatically.

[Cleoriff]

@MartinLPlate 

No, if you have a DD set up you can ignore the Make Payment box. It is for others who pay via different methods or wish to make additional payments.

See here Guide: How to Pay Your Bill (Contract) 

[MartinLPlate]

Many thanks! Clear, concise and told me exactly what I needed to know.

[MI5]

You're welcome....

[MartinLPlate]

Thanks for your answer. I'm new at this so I hope this gets back to you.