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Anonymous · ‎07-11-2017

Hi

I'm on a Pay Monthly tarriff and have left my phone at home.

Can someone remind me how I can dial into my phone from a work landline to divert my calls to my work landline. I'm sure I've done this before and the guru doesn't seem to know.

Any help gratefully received.

Thanks

MI5 · ‎07-11-2017

Customer service can put a divert on remotely but I'm not aware it's anything the customer can do themselves remotely.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎07-11-2017

Hi @Anonymous I'm not sure you can set up any call divert without having your mobile to do it. This is all I could find... http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=13448

If it can be done then I'm sure someone will advise you further... Sorry..

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Anonymous · ‎07-11-2017

Thanks for this, but sadly, they don't work. So frustrating I'm sure I've done it remotely before.

MI5 · ‎07-11-2017

Customer service can put a divert on remotely but I'm not aware it's anything the customer can do themselves remotely.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎07-11-2017

This used to be impossible only by ringing customer services will you find out if it can be done .

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Anonymous · ‎07-11-2017

The Guru told me that I need my phone with me "due to security" so its a no go i'm told. Thanks for all trying to help.

Cleoriff · ‎07-11-2017

@Anonymous wrote:
The Guru told me that I need my phone with me "due to security" so its a no go i'm told. Thanks for all trying to help.

Thought that might be the case....Note to @Anonymous 'Must remember my mobile'

Veritas Numquam Perit

jonsie · ‎07-11-2017

It's quite refreshing that in this modern world, where the mobile phone can only be removed from the hand by a complicated surgical procedue, someone could actually forget their mobile 📱 Well done that man!

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Anonymous · ‎07-11-2017

I'm a lady actually, but yes an odd position to be in. Quite enjoying the peace now!

MI5 · ‎07-11-2017

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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