Solved: Dispatched?

Anonymous · ‎10-12-2015

I have ordered my iphone 6s plus, and I have also recieved an email from o2 that my order have been place. Then its been 4 days now and I havent recieved any dispatch email or whatsover.

MI5 · ‎10-12-2015

Call cs to see if it's actually in stock or not.....
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎10-12-2015

Call cs to see if it's actually in stock or not.....
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎10-12-2015

Yeah, I agree. Time to ring up. Assume this was an upgrade and not a new connection?

Current Phone: Sony Xperia XZ Premium

Anonymous · ‎10-12-2015

Sounds like it's not in stock, the same old issues of a non existent live stock system which o2 definitely should invest

Anonymous · ‎10-12-2015

my text messages are takeing a day or more to come to my mobile why?

MI5 · ‎10-12-2015

Network issues or a faulty sim card?
Sometimes just wiping the sim can help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-12-2015

I got a text saying your order has been shipped them 2 hours later got another texted saying sorry it's taking longer than we hoped to send your order . Is this normal ?

jonsie · ‎10-12-2015

Sounds like its out of stock to be honest....

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎11-12-2015

There have been lots of stock issues just lately due to Christmas and black Friday.
Best to call cs and get them to check your order status.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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