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Anonymous
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Dispatched?

on ‎10-12-2015 17:48

I have ordered my iphone 6s plus, and I have also recieved an email from o2 that my order have been place. Then its been 4 days now and I havent recieved any dispatch email or whatsover. 

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MI5
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Re: Dispatched?

on ‎10-12-2015 17:51

Call cs to see if it's actually in stock or not.....
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Curr946
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Re: Dispatched?

on ‎10-12-2015 17:54

Yeah, I agree. Time to ring up. Assume this was an upgrade and not a new connection?
Current Phone: Sony Xperia XZ Premium
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Anonymous
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Re: Dispatched?

on ‎10-12-2015 17:59

Sounds like it's not in stock, the same old issues of a non existent live stock system which o2 definitely should invest 

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Anonymous
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Re: Dispatched?

on ‎10-12-2015 20:02

my text messages are takeing a day or more to come to my mobile why?

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MI5
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Re: Dispatched?

on ‎10-12-2015 20:08

Network issues or a faulty sim card?
Sometimes just wiping the sim can help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Re: Dispatched?

on ‎10-12-2015 23:52

I got a text saying your order has been shipped them 2 hours later got another texted saying sorry it's taking longer than we hoped to send your order . Is this normal ? 

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jonsie
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Re: Dispatched?

on ‎10-12-2015 23:59

Sounds like its out of stock to be honest....

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

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MI5
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Re: Dispatched?

on ‎11-12-2015 06:54

There have been lots of stock issues just lately due to Christmas and black Friday.
Best to call cs and get them to check your order status.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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