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Disney ,+

DilbaghSingh
Level 1: Joiner
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Why is my Disney + still active when I cancelled it last month.  It charged me last month and I don't want it, can O2 cancel this option for me and refund for last months charges.

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MI5
Level 94: Supreme
  • 122020 Posts
  • 609 Topics
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@DilbaghSingh 

Check you cancelled correctly Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122020 Posts
  • 609 Topics
  • 18860 Solutions
Registered:

@DilbaghSingh 

Check you cancelled correctly Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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