Disney +

[Glenn1982]

Hi.
I upgraded 2 handsets via the call centre and was given 2 x Disney+ vouchers. When I try and use them it says they have been redeemed.
Glenn

[jonsie]

You need to call O2
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808