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Disney+

Melissa1
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I did the Disney plus subscription through o2 priority. What a mistake that was! The app is not compatible with my TV. And keep getting an error code trying to connect via hdmi. When I view on my phone its tiny. Obviously I dont want to watch it all on my phone. Spoke to Disney they have no way to fix. Directed me to a webpage to cancel with them but said I'll need to make contact with o2. Cant get through to them and its still showing on my o2. Any suggestions?
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jonsie
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jonsie
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O2Stacey
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Melissa1
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No that doesnt help Stacey. I need a human being to cancel.
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Cleoriff
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@Melissa1 

If you check the guide posted by @jonsie  you will find numerous numbers to call O2.

Veritas Numquam Perit

Girl in a jacket
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lilaimz11
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Hi @Melissa1 

 

Have you managed to speak to someone about cancelling? I am being charged for Disney+ but can't access it through 02 as Disney+ are saying my 02 subscription hasn't been activated with them. Really need to speak to someone to sort it as I am being charged for something I can't use but obviously the phone lines are really restricted. 

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Cleoriff
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@lilaimz11 

All the contact numbers for O2 are in this link. Use any of them, press any opeion

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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Melissa1
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I eventually got through but rang early in the morning and they cancelled it
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Cleoriff
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Good to hear @Melissa1 

Veritas Numquam Perit

Girl in a jacket
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Joy1
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Same, have you managed to speak to anyone now?
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