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Disney plus offer

Steve2020
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Hi, I signed up to O2 yesterday and it said I would get 6 months of Disney but I cant see the free Disney pass on my account... It says i need to pay 5.99 for it....

How do you activate it?

Thanks
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Cleoriff
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Hi @Steve2020 

It will show in MY O2 under My Extras. It's actually 5.99 but they take £2.00 from that making £3.99

https://www.o2.co.uk/extras/disney-plus 

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O2Michael
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Hello,

You need to go to my o2 and select Disney plus as your optional extra.

Then once set up and confirmed through my o2 app you can complete registration for Disney plus.
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Cleoriff
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Hi @Steve2020 

It will show in MY O2 under My Extras. It's actually 5.99 but they take £2.00 from that making £3.99

https://www.o2.co.uk/extras/disney-plus 

Veritas Numquam Perit

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Steve2020
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I keep going to there but it says 5.99

It should be free, it said 6 months Disney on us for new customers
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Steve2020
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Cleoriff
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@Steve2020 

"Whether you’re new to O2 or upgrading, you can get six months of Disney+ on us*, with our latest plans. Simply choose it as your Extra when you checkout. Not ready for an upgrade? Add Disney+ as an Extra to your current plan via My O2 for £5.99 a month, and we’ll give you £2 a month off your bill."

 

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Steve2020
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Cleoriff
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@Steve2020 wrote:

This is it it says free there

 

https://www.o2.co.uk/shop/package-options?cm_mmc=affiliate-_-47868-_-blank-_-blank&awc=3235_15858133...


That shows nothing other than your basket is empty @Steve2020 .

I have given you the info in my last two posts.

If you aren't happy with paying then this will give you a 7 day free trial

 https://www.disneyplus.com/en-gb/welcome?cid=DSS-Search-Google-71700000064847250-&s_kwcid=AL!8468!3!...

 

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MI5
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@Steve2020 

Sometimes it doesn't show up immediately and you may need to give it a couple of days for your MyO2 to catch up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Steve2020 

You are only eligible for 6 months free if you are a new or upgrading customer on a certain tariff

If you’re joining O2 or upgrading, you can choose Disney+ as your included Extra when completing your order online, in store or over the phone. If you’re already an O2 customer and you’re not ready to upgrade yet, you can add Disney+ as a paid Extra to your monthly bill – just go to My O2 or call us on 202 from your O2 mobile to get it added. You can add Disney+ in My O2 by going to the ‘Offers’ or ‘Extras’ section.

https://www.o2.co.uk/extras/disney-plus 

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